FAQs - Frequent Asked Questions

How to access HBO GO?


You need to subscribe 3BB GIGATainment in order to access HBO GO. Download and open HBO GO app or go to www.hbogo.co.th to create an account.
1. Create a HBO GO with email and password
2. Select 3BB as local operator
3. Enter mobile number registered with 3BB to receive OTP
4. Enter and confirm OTP
5. Account created. Start streaming.




What comes with HBO GO?


HBO GO includes:
1. Movies and seires from Hollywood, Asia and HBO Originals.
2. Early access to premiering selected blockbuster movies
3. 6 premium channels: HBO, HBO Hits, HBO Family, HBO Signature, Cinemax, Red by HBO
4. Muti-language subtitile
5. Download to watch on the go
6. Create playlist for selected movies and series




How many device can be watched at once?


HBO GO can be watch up to 2 devices at the same time, and installed up to 5 devices.




Supported operating system and browser for HBO GO


Web browser
Lastest version of Chrome for Win. and Mac
Lastest version of Firefox for Win. and Mac
Lastest version of Safari for Mac Operating System
Apple iOS: iOS 11 to 13
Android: 5.0 to 10.0
Chromecast: All versions
Airplay via Apple TV: tvOS 11 to 13




How to cast HBO GO on TV?


Casting on a bigger screen requires TV or device that supports Chromecast built-in or AirPlay (Apple TV).





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